Ideas
Digital inaccessibility: Blind and low-vision people have powerful technology but still face barriers to the digital world
COMMENTARY | Technologies often hit roadblocks because the information they are designed to work with – documents, websites and software programs – don’t work with them.
Ideas
When authoritative sources hold onto bad data
COMMENTARY | A legal scholar explains the need for government databases to retract information.
Ideas
How QR codes work and what makes them dangerous – a computer scientist explains
COMMENTARY | QR codes are visual patterns that store data smartphones can read.
Ideas
How feds can create their own mini Chat GPT AI assistants
COMMENTARY | Configuring a mini-GPT can be a highly effective way to harness the awesome power of this new technology while mitigating many of the risks associated with generative AI.
Ideas
Taking open source risks seriously
COMMENTARY | Software bills of materials don't address what tech leaders should actually do to make sure open source components are safe to use.
Ideas
Can improving CX help restore trust in government?
COMMENTARY | To protect benefit programs from abuse while delivering a cohesive CX, agencies need to take an omnichannel approach that harmonizes online, mobile, call center and in-person contacts and incorporates robust remote identity proofing.
Ideas
Forget dystopian scenarios – AI is pervasive today, and the risks are often hidden
COMMENTARY | The AI most likely to cause you harm is not some malevolent superintelligence, but the loan algorithm at your bank.
Ideas
Why smart multicloud policies are a golden ticket to modernizing IT infrastructure
COMMENTARY | A multicloud approach to cloud computing is used for better data control, allows access to the best services from each provider, and offers more flexibility as IT leaders can optimize workload placement based on workload requirements.
Ideas
What is quantum advantage?
COMMENTARY | A quantum computing scientist explains an approaching milestone marking the arrival of extremely powerful computers.
Ideas
New purpose-designed chips poised to boost generative AI development
Ethical use and computing power are two of the top concerns in getting AI into government service.
Ideas
No, you’re not that good at detecting fake videos
COMMENTARY | 2 misinformation experts explain why and how you can develop the power to resist these deceptions.
Ideas
Getting better deals for the government
COMMENTARY | Steve Kelman explains that common sense has often had a tough time getting accepted in debates about procurement policy.
Ideas
The government’s FOIA policy changes are adding to work levels and requests — but e-Discovery can help
Federal agencies received a record-high number of requests in fiscal year 2022, and FOIA backlogs are growing.
Ideas
Driving innovation from the middle
COMMENTARY | NASA's Jennifer Elkins is an example of how senior civil servants can affect change in large organizations.
Ideas
Generative AI like ChatGPT could help boost democracy – if it overcomes key hurdles
COMMENTARY | New technology offers some interesting opportunities to improve democratic processes.
Ideas
The federal government is already using AI — it's time for a formal process to ensure the technology is safe
COMMENTARY | The rapid operationalization of AI will require federal agencies and industry to work together to achieve success.
Ideas
Cybersecurity must be a priority in the event of a government shutdown
COMMENTARY | Bad actors will be aware of a government shutdown and work to exploit any new vulnerabilities, so it’s critical for the government to have a plan for damage control.
Ideas
AIs could soon run businesses – it’s an opportunity to ensure these ‘artificial persons’ follow the law
COMMENTARY | If AIs are going to play a role in society, they’ll need to understand the law.
Ideas
Let the community work it out
COMMENTARY | Throwback to early internet days could fix social media’s crisis of legitimacy .
Ideas
A looming public safety crisis that government IT can avert
The end of copper telephone lines could spell trouble for the delivery of emergency services.
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