Scott Hastings resignation last week as chief information officer of the Homeland Security Departments U.S. Visitor and Immigration Status Indicator Technology (US-VISIT) program again raised questions about working conditions and morale at the four-year-old department.
Hastings is the latest high-level official to leave DHS. His announcement follows the recent departures of his boss, Jim Williams, US-VISITs director; Lee Holcomb, DHS chief technology officer; and Maureen Cooney, the departments acting chief privacy officer.
Some security experts, former employees and others say they are concerned about a possible brain drain and its effects on the organizations future.
Dave Marin, a spokesman for Rep. Tom Davis (R-Va.), chairman of the House Government Reform Committee, said Hastings departure is a reminder that too many key positions at DHS are vacant or are currently filled on an acting basis. Marin said if DHS and its agencies are to succeed, they need trained and experienced leaders.
DHS senior spokesman Larry Orluskie said many of the people who have recently left were part of the first generation of leaders brought in to create the new department. In any agency, he said, people come and people go.
Clark Kent Ervin, a former DHS inspector general, agreed that some degree of turnover is expected in any presidential administration, especially one nearing the end of a term. But he added that the degree of turnover at DHS continues to be exceptionally high. The reasons are clear, he said, including a well-deserved reputation for dysfunction, an inadequate budget, incompetent and unaccountable leadership, and low morale.
Orluskie, however, said DHS turnover is not out of the ordinary for a department with a high-stress mission. Granted, this is a difficult organization to work for, he added. But the people who are here are here because they want to help that mission.
Only three top-level positions are held by people in an acting capacity, he said: the undersecretary for management, the assistant secretary for legislative affairs and the assistant secretary for public affairs.
Recent additions include Adm. Jay Cohen as undersecretary for science and technology, David Norquist as chief financial officer and Marta Perez as the chief human capital officer.