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Culture and Context:

Survey catalogs IT frustrations

By Susan Miller
Published on November 8, 2006 - 03:56 AM

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Via Slashdot, Network Computing’s 2007 Reader Survey shows the frustrations of IT staff and managers. There’s a fair amount of vendor bashing, mainly about the disconnect between sales over-promises and product under-performances. The survey and accompanying article is long and wide-ranging, but it is not without humor, thanks to the way the choices were evidently written:

SOA is one of the hottest acronyms in press releases and among tech pundits, who tout its transformative ability to broker communications among disparate applications built on incompatible platforms. But it's still not resonating with our readers: When asked about SOA, 30.4 percent of respondents asked, "What does that stand for again?" The second most popular response? A tie between "gives me a headache" and "is useful but still too complex and expensive."

Virtualization doesn't fare much better. In the top response, 26 percent said they'd like to punch the next salesperson who mentions it (don't say we didn't warn you). Not everyone was so hostile; while 19.5 percent of respondents declared that virtualization hadn't provided the level of benefits they expected, they did not threaten violence.


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