CIO.com’s annual “State of the CIO� survey is out. (thanks to Wayne Hall at A Nation of the People and IP Addresses for the pointer.) Wayne has a good discussion of the article on what CIOs are looking for when hiring personnel. They’re looking for that elusive combination of application development skills, project management skills and business process management skills. Take a read.
Meanwhile, the article I liked was the survey of CIOs in various vertical markets -- Industry Snapshots: Contrasts and Commonalities. It summarizes the frustrations and challenges of CIOs in about a dozen industries, including healthcare, retail, insurance, finance, manufacturing and government. Here’s a snip:
Health Care: A Difficult Patient
The effort to make health care more efficient while improving patient care has spurred the adoption of some cutting-edge technologies, such as sensors that report patient behavior over the Internet and devices that monitor vital signs. But the value of such systems are often difficult to quantify. That explains why health-care CIOs were the only ones to say that one of their top challenges is proving the value of IT projects. "In a lot of cases we go in knowing that there is no return for a project except increased quality [of care]," says Pamela McNutt, senior VP and CIO of Methodist Health System in Dallas. "And while we know that it is the right thing to do, it doesn't have a measurable ROI."
Sound familiar?
Here’s the nut in the section on public sector (federal, state and local government) CIOs:
According to "The State of the CIO 2006" survey, the top priority for government CIOs is enabling customer self-service. Forty-one percent of public-sector CIOs listed that as the primary goal of their customer-focused projects. No other industry topped 10 percent. Giving citizens access to services online reduces administrative costs and has the side benefit of helping get citizens more involved with government, according to one respondent.
Also, according to the survey, government CIOs also outsource 25 percent of all IT work, more than any other industry. Wow.
View Comments
There are currently no comments to display.
Post a Comment
To post a comment, you must be a registered user of FCW.com and be logged in. Use one of the forms below to login or register for FREE to FCW.com. To protect your privacy, you can use an alias as your username.
