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Culture and Context:

Getting the horse back in the barn

By Susan Miller
Published on September 29, 2005 - 03:49 AM

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The Postal Service released its Strategic Transformation Plan 2006-2010. It calls for USPS to use a lot different information and tracking technologies to improve efficiencies, but it also has this info in the “reduce costs� section:

Centralization of technology functions within the IT organization will be accelerated and field IT support functions will be realigned to better meet demand and reduce costs. Use of high-cost IT contractors will be greatly reduced as the Postal Service transitions IT knowledge to career employees to improve service and reduce costs.


Will they be able to get the horse back in the barn? Or, to turn a phrase badly, is the horse too big to get back in the barn?

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