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Culture and Context:

Does your employer own your keystrokes?

By Susan Miller
Published on July 18, 2006 - 03:54 AM

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For those who still don’t think email is a legal document, check out this survey from the American Management Association and the ePolicy Institute. The 2006 Workplace E-Mail, Instant Messaging & Blog Survey: Bosses Battle Risk by Firing E-Mail, IM & Blog Violators reports that 24% of organizations have had employee email subpoenaed, and 15% of companies have gone to court to battle lawsuits triggered by employee e-mail. Also, the report shows that only one-third of the companies surveyed "have written e-mail retention/deletion policies in place, in spite of the fact that 34% of employees don’t know the difference between business-critical e-mail that must be saved and insignificant messages that may be purged." Yikes.

The report also covers actions at the office and at home. For example:

Increasingly, employers are fighting back by firing workers who violate computer privileges. Fully 26% of employers have terminated employees for email misuse. Another 2% have dismissed workers for inappropriate instant messenger (IM) chat. And nearly 2% have fired workers for offensive blog content—including posts on employees’ personal home-based blogs.


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