Digital Government
SSA needs funding to address its ‘customer service crisis,’ commissioner says
Applicants have to wait eight months on average for an initial disability decision.
Digital Government
NASA releases first official scientifically focused tabletop roleplaying adventure
The module’s creator wanted to build a role-playing adventure that blended traditional gaming elements with the kinds of science and education that NASA projects are well-known for having.
Digital Government
TMF, USDS hit with cuts in 2024 funding bill
The Technology Modernization Fund alone is slated for a $100 million clawback of American Rescue Plan Act funding under the appropriations package released Thursday.
Digital Government
Export control agency lacks funding and tech to manage its workload, official says
The head of the Commerce Department’s Bureau of Industry and Security gave lawmakers “an emphatic no” when asked if his office has the IT resources it needs to carry out its mission.
Digital Government
House Democrats say they’re still concerned with CBP One
The app is part of the administration’s push to encourage migrants to use legal pathways to enter the U.S.
Digital Government
Biden seeks more than $500M for CX in 2025 budget
New digital service teams and a focus on the "voice of the customer" are among the customer experience funding requests in the FY2025 budget request.
Digital Government
Supreme Court clarifies when public officials can block citizens on social media
The Supreme Court unanimously found in a pair of cases that whether a government official can block a constituent on their personal social media account hinges on if a post is a state action or is private conduct.
Digital Government
Tech questions at the border
Critics say the Customs and Border Protection app CBP One is glitchy and unfair to migrants.
Digital Government
IRS touts launch of Direct File pilot
The pilot, which allows eligible taxpayers to file directly with the IRS for free, marks a new free option from the IRS, which has for decades relied on private companies to field free options for Americans.
Digital Government
US, EU recommend protections for human rights defenders online
The U.S. State Department and the European Union released an approach for protecting human rights defenders from online attacks.
Digital Government
New bill aims to bring SNAP card security up to credit card standards
Security standards for SNAP cards have not kept pace with industry advancements, lawmakers say.
Exclusive
Digital Government
White House stalls on digital identity mandate, despite billions in fraud
President Biden previewed an executive order in his 2022 State of the Union meant to address identity theft and fraud in public benefit programs. As Biden gears up for his 2024 address, the order still hasn’t been released.
Digital Government
Lawmaker proposes strict transparency regime for GSA’s tech service
The new legislation comes in response to an ongoing House Oversight and Accountability Committee investigation into what Rep. Pete Sessions, R-Texas, described as an “unaccountable organization.”
Digital Government
CISA is still maintaining radio silence with social media as Super Tuesday kicks off
The lack of communication stems from an ongoing Supreme Court case that one top senator says Biden administration lawyers have been “too timid” in addressing.
Digital Government
IRS Direct File to be fully available March 12
The tool is a new way for eligible taxpayers to file directly with the IRS online for free.
Digital Government
HealthCare-dot-gov enrollees will also receive voter registration emails, vice president says
The communications are part of a Biden administration effort to improve voting rights and access.
Digital Government
USDA's equity commission urges 'sweeping and generational change'
The independent commission’s report also included some to-do items for lawmakers.
Digital Government
IRS opens up Direct File to the public
Interested taxpayers will have to watch the IRS website to see when the tool is open for new users.
Digital Government
Senate Dems call for an update on vote.gov improvements
More than a dozen Democratic senators signed a letter to the General Services Administration asking for an update on the agency’s work to modernize the government’s voting information platform.
Digital Government
USDA seeks fellows for its new digital service team
The tour-of-duty positions will “act as firefighters” to address pressing challenges across the Department of Agriculture, according to the agency’s CIO.
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